Maintenance Plans For Multi Functional Photocopiers and Laser Printers | 3 or 5 year cover

A printer maintenance plan ensures the best print quality & maximum reliability from your Multi Functional Photocopiers & laser printers, it is common practice to have them covered by a Service Level Agreement ensuring genuine toner and replacement units are used in your fleet of printers

  • 4 hour engineer onsite response
  • Genuine toner and consumables supplied
  • Help desk staffed & available 08:30 -17:30
  • Manufacturer preventative maintenance schedules adhered to
  • Equipment uptime guarantee of 96%
  • Remote device management
  • Service history reporting
  • User training
  • Full IT and solutions support

For a small charge for each page printed we include all toner / consumables / parts / training / installation your only costs are for the pages printed, all other charges are covered.

Copylogic has met the highest standards required by the manufacturers of multi functional photocopiers & printers produced by Lexmark, Kyocera & Konica Minolta

Copylogic are proud to have attained a Konica Minolta 5 Star Service Award for the product support we offer our clients.

copylogic maintenance team provide a 4 hour SLA

Accredited 5 star service department

Kyocera-Approved

Lexmark Partner

ISO 9001 Registered Firm

Equipment maintenance plans – whats included

  • UK service centre

    With UK based support,  London based helpdesk, In house IT and Manufacturer trained engineers

  • Maintenance 5 Star service

    Our manufacturer trained engineers have attained the highest accreditation standard set by the product manufacturer.

  • Original Parts

    We only use ORIGINAL parts and consumables,  this ensures reliability and excellent print quality throughout the lifetime of your multi-functional photocopier / laser printer,

  • Optimum print quality

    We guarantee the print quality will remain consistent for the duration of your maintenance plan

  • Reduced Downtime

    Downtime reduced, as parts are replaced to the manufacturer maintenance schedule

  • Replacement Equipment

    Failing equipment replaced should our manufacturer trained engineers not resolve an issue to your satisfaction

  • SLA - 4 hour on site engineer response

    Should you require an engineer our Service Level Agreement, guarantees a manufacturer trained engineer will be at your location to resolve any technical issues.

  • Live Support

    UK based IT Help Desk manned throughout the day, with tools available to log in remotely to your PC or Server, we can fault find the issue with your printer, or if it is an IT issue we can update  print server or email server settings.

  • Product Updates

    Equipment performs reliably when it is running on the latest firmware our maintenance plan covers updates to equipment firmware and the installation of the latest print drivers and software.

  • Trained engineers

    Manufacturer trained engineers, In House Installation team along with specialist Network Engineers between our specialists we offer , Installation, Training, Manufacturer trained engineers and IT support for the duration of the maintenance plan

  • Original toner is free

    Original toner is free & included within the maintenance plan we offer, with our remote equipment monitoring, we despatch  toner without your need to order from our stock to your site

  • Spares

    With over £250,000 of parts held in stock in our London warehouse we have the ability to keep your machine running with the minimum of downtime

Konica Minolta Kyocera & Lexmark multi-functional photocopiers & laser printers, properly maintained, will give you many years of reliable service. Our maintenance 3 & 5 maintenance plans will enhance the reliability of the equipment and keep the print quality at optimum for the lifetime of the product.